Lorraine Clarno, ACE
President and CEO, Discover Kalispell (MT) Chamber of Commerce
2023 Chair of the Board of W.A.C.E.
Background
Personal: Born in Sarnia, Ontario, raised in Hong Kong, Korea and Australia. Married 35 years, two grown children.
Education: B.S. in business and economics from Simon Fraser University, British Columbia.
Chamber Experience:
• 1988–1995: Served on the Puyallup (WA) and Lacey (WA) Chamber of Commerce Board of Directors, Ambassador, Education committees.
• 1995: Hillsboro (OR) Chamber of Commerce: Committee/Program Director, School to Work Director for Washington County.
• 2000–2020: President/CEO Beaverton Area (OR) Chamber of Commerce.
• 2020–Current: President/CEO, Discover Kalispell (MT) Chamber of Commerce.
Business Philosophy
Guiding Principles: Integrity and service to others in all facets of life.
Yardstick of Success: Tenure and success of my staff and leadership.
Advice to Others: Give all the credit for success to others and take all the blame for missteps.
Judgment Calls
Best Business Decision: Sunsetting the Taste of Beaverton and moving the chamber away from an event-driven organization.
Worst Business Decision: Rushing a hire decision.
One-Word Description of You: Disrupter.
True Confessions
Like Best about Current Job: Endless opportunities for change and supportive resources.
Interests/Hobbies: Cooking, snow shoeing, hiking, DOGS!
Pet Peeve: Oh, so many . . . people who do not respond within 24 hours.
Your No. 1 Strength: Determined.
Things You Need to Work on: Patience and focus.
First Choice for a New Career: Winery/dog rescue owner.
Predilections
Favorite Book: Currently — If You Want Something Done by Nikki Haley; learned so much about amazing women leaders.
Favorite Movie: “Top Gun Maverick.”
Favorite Quote: “Don’t know the secret to success, but the secret to failure is trying to please everyone.”
Favorite Song: Depends on the mood I’m in. To get pumped up — Alicia Keys, “This Girl Is on Fire.”
Favorite Vacation Spot: Anywhere camping in the mountains, lakes, and rivers.
Favorite Way to Spend Free Time: With family!